The Continuing Education Center is led by several esteemed faculty members from the Continuing Education Center, an education and consulting firm known as the independent thought leader in the retirement services industry. Our faculty members not only develop and lead action-oriented educational sessions throughout the U.S., they are available to assist you with your own CE course development and delivery.
John Carl is Founder and President of Continuing Education Center, the nation’s preeminent thought leader on retirement issues. He is also the Executive Director of the PLANSPONSOR Institute, the education and training arm of PLANSPONSOR, as well as founding lecturer for The Retirement Advisor University (TRAU) at UCLA Anderson School of Management Executive Education.Read More
A 25-year veteran of the retirement industry, John’s extensive experience includes running Alliance Capital’s Defined Contribution initiative and directing Global Product Management for the firm. He created and managed the state of Rhode Island’s 529 savings plan, CollegeBoundFund®. John has also operated as a successful branch and regional sales manager for Prudential Securities and as an independent financial advisor.
John has been featured on CNBC, CNN, Forbes, ABC News, The Wall Street Journal, USA Today, and CBS MoneyWatch.com. John released his first book in 2009, Retirement Resource Guide: Essential ERISA Education & Best Practices for Financial Advisors, which has won multiple APEX Awards for publishing excellence and serves as the basis of continuing education workshops for financial advisors and CPAs. It is now in its eighth edition. John is a graduate of Lehigh University, and has completed Executive Continuing Education coursework at Columbia University. John is based in New York, and directs the firm’s consulting and content operations in Brainerd, MN.
Jennifer Kiffmeyer, J.D.
Chief Operating Officer
Jenny began her retirement services career with Universal Pensions, Inc. (UPI), in 1993 as an IRA and retirement plans technical consultant. At UPI she held the roles of Consulting Manager, Managing Editor, and—following BISYS’ acquisition of UPI—Manager of ERISA Content. Read More
W. Andrew Larson, CPC
Director of Retirement Education
With 35 years of experience in the financial services industry, Andy is a respected authority, frequent lecturer and author on industry topics. Andy’s background includes managing and consulting with major recordkeeping platforms, extensive product design for plan sponsors and advanced sales support for intermediaries who work with plans. Read More
Heidi LeMieur, C(k)P
Director of Client Relations
Heidi LeMieur has spent nearly 17 years in the retirement services industry providing retirement plan compliance, business development support and education to financial industry professionals. As Director of Client Relations with the Continuing Education Center, she is responsible for overseeing established and new business relationships for the firm. Read More
Prior to joining the Continuing Education Center in 2010, she was an ERISA consultant with Ascensus (formerly BISYS Retirement Services). During her tenure with Ascensus, she was responsible for delivering live group presentations, providing technical consultations and support to financial advisors and retirement service professionals, conducting webinars and telephone seminars, and performing numerous compliance assessments for financial organizations regarding their retirement plan business.
She has served as a faculty member for the Graduate School of Banking at the University of Wisconsin – Madison. She also served as lead instructor for the IRA Online Institute, which is a 12- week, internet based course co-sponsored by Ascensus and the American Bankers Association (ABA) to provide in-depth training to retirement professionals working towards the Certified IRA Services Professional (CISP) and Certified IRA Professional (CIP) industry designations.
She received the APEX Award for Publication Excellence for a co-authored article published in the ABA Trust & Investments Magazine. Heidi earned a Behavioral Arts and Sciences Degree in Management with a minor in Psychology from The College of St. Scholastica and holds the Certified 401(k) Professional (C(k)P) designation administered by The Retirement Advisor University in collaboration with UCLA Anderson School of Management Executive Education as well as the CISP designation from the Institute of Certified Bankers (ICB).
Craig began his career in the financial industry back in 1980 with IDS Financial Services (now Ameriprise Financial Services). Over 36 years, he was a practitioner, manager, public speaker and writer, and host of interview shows and conferences. The second half of his career, he specialized in retirement planning concerns, including tax, estate, and investment planning issues.Read More
He retired from his position as Vice President of Retirement Wealth Strategies in 2016, and recently joined the Retirement Literacy Center, which is part of the Retirement Learning Center, a research firm that supports financial advisors regarding retirement plans of all types (qualified and non-qualified plans, stock options and awards, and IRAs and 403(b) plans).
Craig lives with his wife, Melanie (retired from James Madison University) live in the beautiful Shenandoah Valley of Virginia.